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Syncing EML files with Qsync creates many conflicted files that cannot be deleted. How can I fix this issue?

The way Microsoft Windows handles EML files can cause problems with synchronization software such as Qsync. To fix this issue, on the Windows client:

  1. Delete the following two registry entries.
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\PropertySystem\PropertyHandlers\.eml]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\PropertySystem\PropertyHandlers\.eml]\CurrentVersion\PropertySystem\PropertyHandlers\.eml]
  2. Go to “Control Panel” > “Indexing Options” > “Advanced” > “File Types” and unselect the “eml” extension.
  3. Restart Windows.
Release date: 2017-09-11
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