How to view and restore previous versions of Qsync-synchronized files?

Last modified date: 2025-03-13

Applicable Products

Operating System

QTS
QuTS hero

Applications

Qsync Central 4.3.0 or later
Qsync Client for Windows or macOS
File Station 5

Procedure

This section provides step-by-step instructions for viewing and restoring previous versions of Qsync-synchronized files. First, complete the platform-specific steps in the "Access Previous Versions" section before proceeding to the "View and Restore Previous Versions" topic.

Note

You can only restore files or folders uploaded to Qsync-paired folders. For details, see the Synchronization topics in How to use Qsync to synchronize files between the NAS and my other devices.

Access Previous Versions

Windows Users
1. Open File Explorer on your Windows device.
2. Locate the file synchronized with Qsync Central on your NAS device.
3. Right-click the file to open the context menu.
4. Go to Qsync > View previous versions.
5. A File Station login prompt appears. Proceed with the steps in "View and Restore Previous Versions" topic to view and restore files.
macOS Users
1. Open Finder on your macOS device.
2. Locate the file synchronized with Qsync Central on your NAS device.
3. Right-click the file to open the context menu.
4. Click Qsync. The Qsync Service window appears.
5. Select View previous versions and then click Apply.
6. A File Station login prompt appears. Proceed with the steps below to view and restore files.

View and Restore Previous Versions

The process for restoring a previous version of a Qsync-synchronized file is applicable to both Windows and macOS platforms.

Important

Make sure to enable version control in Qsync Central to view previous versions of Qsync-synchronized files in File Station. For details, see How to use Qsync to synchronize files between the NAS and my other devices?.

At the File Station login prompt, specify your NAS credentials.
The Version window appears, showing previous versions of the file (identified by date and time).
If the Version window does not appear, right click the file, and then click Previous Versions.
Select the file version you want to restore and then click Restore.
Select one of the following.
- Restore to original path: Restores the file to its original location.
- Restore to: Allows you to choose a different location for the restored file.
Click OK.

File Station restores the selected version of the file.