What is the "exec user process caused exec format error" console error from Container Station?
Last modified date:
2023-06-20
Applicable Products
Container Station
Root Cause
This error occurs when you try to run a Docker image that doesn’t support the CPU architecture of your QNAP device. To resolve this issue, you'll need to use an alternate image.
The following process explains how to pull an alternate image from the Docker Hub to a QNAP TS-431P NAS:
- Identify the CPU architecture of your device.
- Go to the QNAP Search page.
- Enter TS-431P and open the product page.
- Go to Specification > Hardware Specs.
- Note the CPU Architecture. For this example, the CPU Architecture is 32-bit ARM.
- Search Docker Hub for an alternative image.
- Go to Docker Hub Search page.
- Search for NGINX.
The search results page opens. - In the Architectures section of the left panel, select the architecture that matches your device. For this example, you'd select ARM.
The search results update. - Identify an image from the filtered results and note the name of the Docker image.
- Pull the Docker image in Container Station
- Sign in to QTS as an administrator.
- Open Container Station.
- Search and pull the alternative Docker image to your QNAP device.
Note
QNAP is not responsible for third party apps or Docker containers. If you have questions about a container itself, contact the author or look for community help.
Further Reading
How to debug and fix common container issues in Container Station?
For further assistance, ask other users and QNAP experts in the community. Go to QNAP Community
