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Failed to recover Surveillance Station license

Last modified date: 2022-06-24

Applied license products:
Software Store (https://software.qnap.com/)

Applied products:
Surveillance Station

Scenarios:
I just completed the NAS factory reset and did the license recovery function, however, it failed to recover my Surveillance Station license. Can you please advice?

Solution:
Make sure the Surveillance Station app is installed, or else the license recovery will fail to activate the license to this app.

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