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Terms of Use

QNAP Terms of Use

QNAP website (www.qnap.com) is made by QNAP Systems, Inc. Welcomes to QNAP website all the time. Hereby, we like to remind you that any action you take must be bound to the following terms and conditions. Before you access our web site, please carefully read the following terms and be aware of the latest updates. If you have any problem or question, please contact with us and we will reply you as soon as possible.

On using services of QNAP website, it indicates you expressly read and accept the following Terms of Use. QNAP has rights to amend this Terms of Use at any time and we strongly recommend you pay attention to the amendments or updates. Keep using our services that means you expressly read and accept the amendments of Terms of Use. Please do not use QNAP website if you do not accept the Terms of Use, or the country and region where you reside excludes the Terms of Use in whole or in part.

1. Intellectual Property

  1. Protection of Intellectual Property

    All the contents and programs shall include, but not be limited to content, writings, picture, audio, video, or any other multimedia, website architecture, web design, web layout, data editing, and BIOS, Driver, Firmware, Updated Software, Service Pack etc., whose copyright, patent, trademark, trade secret, proprietary technique and any other intellectual properties belong to QNAP and are protected by the R.O.C Copyright Law, international copyright law, and other related laws.

    Without QNAP's prior license, anyone can not alter, adapt, compile, reproduce, publish, republish, distribute, publicly transmit, publicly release, publicly broadcast, publicly display, reverse engineering, de-compile, disassemble, or illegally use any content in whole or in part for any commercial purposes, lest breaking the related laws. This website's claim for property, trademark and the other statements are not allowed to modify or delete.

    You must have QNAP or other copyright owners' written agreements if you want to quote or republish any content, program or design on this website. You will be responsible for the damages if you breach or violate this Terms of Use.
  2. Your Authorization to QNAP's website

    Please do not upload, transmit, post, email, or provide any illegal contents to QNAP website.

    When uploading, transmitting, posting, emailing, or providing any legal contents to QNAP website, that means you allow QNAP to alter, adapt, compile, reproduce, publish, republish, distribute, publicly transmit, publicly release, publicly broadcast, publicly display such contents mentioned and agree to license to others without objection. Moreover, you have to guarantee that our above-mentioned actions shall not infringe any third party's intellectual property, otherwise you will be responsible for the damages.

2. User Obligations and Promise

  1. User Obligations and Promise
    QNAP website is an internet area open for other cooperative companies, factories, channels, distributors, franchises and customers. You assent to use QNAP website with legal purpose, and comply with all R.O.C laws and regulations as well as international online practices. If you are the offshore online user, you agree to comply with all applicable laws from the country and region where you reside. If using the QNAP website established outside of the R.O.C region, you also agree to comply with all local rules of online practices. You acknowledge and agree that you will not use QNAP website to commit crimes or infringe upon others' rights, that include but not limit to:
    • infringe reputation, privacy, patent, trademark, copyright, trade secret, other intellectual property rights and proprietary rights of any party,
    • breach an obligation to maintain secrecy of laws or contracts,
    • impersonate any person or entity to use service on QNAP website,
    • transmit or spread out computer viruses,
    • intentionally interfere or destroy any data, functions or systems by any means on QNAP website with hacker attack or such behaviors,
    • send promotion material or junk mail,
    • upload, transmit, post, email, or provide any content, picture, file in any manner or form which is defamatory, libelous, threatening, tortuous, vulgar, obscene, untrue, or against public policy or morals to QNAP website,
    • do illegal business, or post false or seducing information,
    • be engaged in other inappropriate actions, QNAP think, without proper reasons.

    If you infringe the rights of QNAP or third parties, or take some illegal actions through our service, QNAP has rights to terminate all the services to you and take legal actions.
  2. Member Conduct

    QNAP website may not pre-examine contents which members provide. However, according to laws, contracts and any other reasonable causes, QNAP website has the right to refuse or remove the contents which members provide. You agree that you must evaluate and take all risks associated with the content's accuracy, integrity, or usefulness of such content you provided.

    You acknowledge and agree to the laws or the reasonable and necessary purposes as below:
    • comply with all related laws and the requests of competent authorities,
    • follow up this Terms of Use,
    • respond to claims that violates the rights of third parties,
    • protect QNAP website, the rights, property, or personal safety of its users and the public.
    • QNAP could preserve and disclose the contents which member provide to the administrative originations, judiciary or guardian of the children if necessary.
  3. Expression of User Opinion

    Under no circumstances will QNAP be liable for any user's opinion and behaviors in chat room, message boards and discussion area. And these opinions don't stand for QNAP's standpoint.
  4. Obligations and Rights of Registration

    For your ease of use of the services which QNAP website provides, you agree to:
    • provide correct and complete personal information by guidelines on the service's registration form, maintain and promptly update the registration data to keep it correct and complete. If you provide any inaccurate and untrue personal information, QNAP has the right to suspend or terminate your account and refuse current or future use of the services in whole or in part.


  1. System Interruption and Malfunction

    QNAP website may be subject to all kinds of service interruption and malfunction by force majeure. It may cause inconvenience, data losses, error, tamper and other damages. When using QNAP website, please take necessary protection for yourself. QNAP website has no responsibility or liability for the damages with or without your use of our services.
  2. Material Downloaded

    QNAP website is not responsible for any material downloaded or otherwise obtained through the use of the services on other linked websites. Before downloading, you should consider and determine the mentioned material' s business value, usefulness, validity, accuracy, integrity, timeliness, and whether with computer virus or not, or breach of third parties' rights.
  3. Cooperative Content Post

    QNAP website will cooperate with other companies, factories, channels, dists, franchisers and customers in any time and allow them to post news, messages, products or shows information on QNAP website. QNAP website will expressly present the name of these content providers. In principle, based on the respect of the content providers' intellectual property, QNAP website will not examine or modify the contents mentioned and will not be responsible for the accuracy of the contents, therefore you'd better have your own discretion. If you think the content is incorrect or involve in torts, please directly contact with the content providers.
  4. Advertisement

    All the advertisements, whose contents, writings, photos, and descriptions which are not made by QNAP website are designed and provided by each advertiser, products or services providers. You should decide on the integrity and credibility of these advertisements. QNAP website only post advertisements by requests but shall not be responsible or liable for the warranty of such advertisements.

4. Disclaimer of Warranties

You expressly understand and agree that QNAP website will not be responsible for warranty that:

  • the service will completely meet your needs,
  • the information you access from QNAP website will be correct and reliable,
  • the service will be stable, timely, secure, error-free, or uninterrupted
  • any downloaded software which are not made by QNAP are all provided and licensed to you by software developers or companies. QNAP will not be responsible for the functions, quality, and legitimacy of above software. Before downloading the software, you'd better examine whether it affected by computer virus or contain other harmful materials and shall be responsible for the possible risks of damages by using these softwarses.
  • link to third parties' website : QNAP website provides searching engine service, which enables you to search related resources from internet and you can link to other websites by the directories or searching results. These websites owners should be responsible for their websites and that doesn't mean QNAP website has relationship with these websites (including, but not limited to employment, commission, partnership and other related relationship). These websites are not controlled by QNAP, hence you have to judge and choose the proper contents for yourself. QNAP will not be responsible for the validity, accuracy, integrity, timeliness, and legitimacy.

5. The Protection of Privacy Policy

Your personal data left on QNAP website is subject to our Privacy Policy.

6. Other Issue

  1. Member account, Password and Security

    After completing the Service's registration process, you are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur by using your password and account. Therefore you also agree with
    • immediately notify QNAP website of any unauthorized use of your password or account or any other breach of security, and
    • ensure that you log out from your account at the end of each session.
  2. Termination
    QNAP website may, under certain circumstances or legal reasons including but not limited to all the agreements and guidelines of QNAP website, immediately terminate your QNAP website password, account, and access to services, and delete all related information, files and contents associated with or inside your account. In addition, QNAP website may also terminate our services in whole or in part with or without prior notice on account of QNAP's policy. Furthermore, you agree that all terminations for QNAP website's services shall not be liable for you or any other third parties.

7. Governing Law and Jurisdiction

This Terms of Use shall be governed by and construed in accordance with the law of R.O.C. (Taiwan). The parties hereby agree with that any disputes arising out of this Terms of Use shall be brought to before Taipei District Court of Taiwan for the first instance.


Strictly forbid changing or removing the ownership claim, trademark and other claims of QNAP website. If you have to republish QNAP website's contents and services, or other uses, please contact with qnap_enews@qnap.com in advance.

If you have any question about QNAP Terms of Use, please contact with QNAP by email: qnap_enews@qnap.com or by phone: +886-2-2641-2000