Why does product registration for extended warranty not accept my serial number?


Last modified date: 2024-03-05

Applicable Products

All QNAP products


Solution

You should check if you have entered the correct serial number, and ensure that similar-looking characters are not used. For example:

  • the letter 'B' or the number '8'
  • the letter 'I' or the number '1'
  • the letter 'O' or the number '0'

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