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What should I do if I see a Host: Disk X: Medium error message?


Last modified date: 2022-06-24
Applicable Products:
  • Storage & Snapshots

Follow these steps (for each disk in the NAS) to identify the issue.

  1. Go to Control Panel > Storage & Snapshot > Storage> Disks/VJBOD

  2. Select a disk

  3. Click Disk Health and check the Summary page.

  4. Find the S.M.A.R.T. values and check if the disk is in a warning or error status

  1. Run a bad block scan on the disk.
  2. Click RAID Group to find which RAID the abnormal/faulty disk belongs to and identify what RAID type it is.
  3. If the error persistently shows in the System logs, the disk should be replaced.

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